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88 Responses to Sync iPhone Contacts TO Computer | Copy iPhone Addresses TO PC | Transfer iPhone Contacts TO Outlook

  1. carol says:

    Why doesn’t 100% of an individuals’ contact info on my iPhone sync into Outlook? (Since I added my Hotmail contacts to Outlook I have this problem)

  2. ALVIN TURLA says:

    I tried the given information and it work perfectly. Thanks for the very good information on the issue iPhone contacts copied to Outlook

  3. Alan says:

    Can’t see where to click ‘MERGE’ after sync?

    • iPhone Expert says:

      In certain cases, it just doesn’t show up

      • mahesh says:

        Unable to see Merge option. Where is the contact sync organiser. Without this Merge Option, most of the iphone users have lost their data.

  4. janice says:

    hi, i tried this way from the iphone to pc and it works perfectly. I would like to know how do i sync from the PC to the ipad ? Thanks

  5. Barry says:

    Perfect information, thank you. *_*

  6. William says:

    why there is no merge when i press sync sometimes?

  7. Kate says:

    Hi, I have 7 contact folders in Outlook but my iPhone will only sync 4 of them. Is there a limit to the number it will sync?

    • iPhone Expert says:

      Dear Kate,

      Make sure all your Outlook contact folders are linked to the same Outlook profile

      Indeed, iTunes only syncs iPhone contacts with the Outlook default profile

      You should find additional hints in the comments of our Sync iPhone with Outlook tutorial

  8. MIKE says:

    thank you so much! this finally worked, i’ve been searching for ages! thank you!

  9. ikimash says:

    how to not sync contacts to computer? Sync everything excluding contacts.
    Is it possible?

  10. Joan says:

    This worked like a charm! Thanks, iPhone Expert!

  11. Kevin says:

    How come when i sync my contacts the USA appears in each contact. How do i stop this from Happening.

  12. ali says:

    when I am synchronizing the iphone w oulook,i is only synchronizing the contacts but not the calendar!!! i tried online forms and non is giving me the answer. My outlook 2007 is synchronizing with only new appointments that i add but non with the old appointments that i have on the iphone calendar.please if anyone knows how to deal with this i appreciate it

  13. kanth says:

    Thank you. It worked.

  14. Lisa Jo says:

    call me stupid but I can’t find the “Device” section?

    I have all these icons but none of them say “device”. closest thing is “settings”.

    also I don’t want the phone to overwrite the outlook- the outlook to overwrite the phone.

  15. Julia says:

    I got the contacts to sync, but it brought over names only, no phone numbers. Any advice on how to get the phone numbers? My existing Outlook items had phone numbers, and those are still there, but the new ones from the iPhone didn’t come across

  16. ullas verma says:

    Hey Expert,

    Tried everything you have mentioned above, but yet the contacts from the iphone are not getting replicated inn Windows address book.

    While the above has not happened, but i am also not sure that how would i get these contacts to my outlook post the above procedure.. Anyway even the above has not happened..

    I have spent crazy number of hours trying to figure this out & your help will be greatly appreciated.



  17. ullas verma says:

    Hey Expert,

    Also figured that basically contacts in my “From my PC” folder under contacts are getting replicated in WAB & all contacts are not getting replicated in WAB…

    I am going crazy…

    Plz help… I will be ever indebted to you…

    Also i am not too tech savvy & am not sure how will i get to know if you have replied to my questions above…how will i get to open this particular conversation again..

    Would appreciate if you can mark a copy to my personal email id

    If anybody is there who is using Iphone as a office tool, like calendar( with no option to change the tone, sync which cannot be done to outlook, etc), i will really appreciate if you could drop me a note..at my email id above…



  18. harry says:

    Itunes has these options to sync
    windows contacts

    No outlook option
    My outlook has no contacts and I would like to backup the contacts to it .
    I have followed all the instructions in the tutorial but no backup .
    The option to backup to Outlook just does not appear

    • iPhone Expert says:

      Dear Harry,

      Outlook show up in both the Contacts and Calendars sync options.
      Make sure to have the latest versions of iTunes and Outlook installed

  19. Gene He says:

    Following your procedure, I can transfer all the iphone contacts to window address book. How to transfer the contacts from window address book to outlook 2010?

  20. Jane says:

    Ticked sync contacts & changed from outlook to windows contacts. got a message saying it woudl change the way MobileMe worked and then I got a ‘revert’ button & an ‘apply’ buttons, no ‘sync’ button so I chose ‘apply’ and it threatened to cancel all the apps I’d downloaded onto my iphone….which I didn’t do. Any suggestions? I really do need to be able to sync from phone to laptop more often than the other way round!

  21. mike says:

    Hi: in setting up a new computer, my Outlook contacts were deleted, same with my iPhone, which syncs wirelessly through Exchange Server. Fortunately, I was able to restore these contacts from an iPhone backup and have prevented further wireless deletions by keeping the phone in plane mode. I have tried to do the iPhone to Outlook sync described above, but only the contacts that are transferred are those identified in contacts group “all from my PC” event though I checked transfer all contacts in iTunes. The others appear to be linked to my exchange account. Any ideas?

  22. Hariharan S says:

    Works fantasticaly. Thanks for knowledge sharing.

  23. FRANCIS says:


    I tried connecting my iphone but, it doesn’t show up under devices for further action,
    Plz help me

  24. nayagam says:

    Thank you so much – it worked well!

  25. Carson Good says:

    I am trying to sync my iphone contacts to my computer outlook.Doesn’t work. There is no “windows contacts” button in the “sync contacts with” section. If i go to the “Outlook” button, and fill it out, there is nothing that says if i am transferring from the computer to the phone, or phone to computer. So not safe

    • iPhone Expert says:

      Dear Carson,

      Make sure Outlook is properly installed on your computer

      Don’t hestitate to install it again

  26. Mayur says:

    One contact on my iPhone has 11 numbers, but when I sync with outlook, it only copies 4 numbers. Is there any setting that I’m missing??

    • Ed Elliott says:

      Dear Mayur,

      You may find this pdf useful

      It discusses 3 scenarios:

      – Sync Outlook contacts to iPhone using iTunes
      – iPhone Send Contact to Outlook (.vcf file)
      – Sync iPhone contacts to Outlook using iTunes
      The latter demonstrates the issue of fields unique to the iPhone

  27. Tammi says:

    I set up my Itunes account on my boyfriend’s computer and downloaded all my music. Then when i went to sync my IPhone 4 to this to get the songs onto my Ipod, the Iphone synced all his outlook calendar entries and my contacts (luckily still preserving his).

    So, next time i wanted to download more music, and I plugged my Iphone in and made sure i un-checked the ‘sync contacts’ and the ‘sync calendar’ boxes in the I-tunes settings. I then stopped the sync because it prompted me ‘this will replace any existing libraries’ and i was worried i would lose all the music i already had on the iphone and purchased via i-tunes (directly onto my phone).

    So now It erased all my contacts and calendar entries from my phone but worse has replaced his outlook with my stuff and ERASED ALL of his work contacts and calendar entries!!!!! PLEASE HELP!!!

    • iPhone Expert says:

      Dear Tammi,

      That’s too bad

      Regarding your boyfriend’s Outlook contacts, he will have to rebuild this on the computer

      Regarding your purchased songs directly onto your iPhone, if they are not deleted yet, you can for example decide to Manage your iPhone manually

      But you can recover these purchased songs from the Music Store at any moment

      At this point, I would erase your iPhone contents and restart from scratch with either one of these three solutions to Manage multiple devices with one computer

  28. Vix says:

    I would like to just merge contacts from PC to iPhone and vice versa….is this so hard? Really?

  29. Brian says:

    I’ve tried this function and still cannot see any contacts in Outlook 2007. They are still all on my phone. It’s almost like Outlook doesn’t want to pull in anything.

  30. Tim says:

    I tried all suggestions to sync my IPhone 4 contacts with outlook 2010 using Windows 7 and nothing has worked. I called Apple service center and they told me it is not possible, that the sync only works from outlook to the iPhone, not vice versa. Apparently that is not the case based upon the comments contained in this discussion area. Can anyone help me?

  31. Charles says:


    This is a great article for sending iPhone Contacts to WAB, but it does not state how to import those WAB Contacts into Outlook 2010. Could you please elaborate, as this part of the process is not clear to me?

    Thank you.

    • iPhone Expert says:

      Dear Charles,

      To import a .wab file to Outlook, just proceed as follows:

      – Go to Start -> Programs -> Accessories -> Address Book
      – In the Address Book, click File -> Import
      – Select the .wab file you want to import contacts from
      – Open Outlook
      – Drag entries to the Outlook Contacts folder (you can select all with CTRL+A)

  32. Jason says:

    I was super excited to find this, because I really need to sync my contacts from my iPhone to Outlook. I followed the directions exactly, but when I open the wab, the only contact there is my own. I have re-schecked settings and hit “sync” again in iTunes. It goes through the sync process and says it is complete, but still no contacts. Any ideas?

  33. Stephen says:

    I tried the above process and it synced my contacts, however, only one phone number entry from each contact appeared in WAB.

    Please advise how I can have all numbers inluded for each contact?

    Thank you

  34. Warren says:

    We have a mac. We have sync both iphones and ipads to the Mac…that is with ical/email/contacts…we have bought Outlook for mac and now want to discontinue syncing with ical/email/contacts and sync both phones and ipads to the Outlook for mac, but itunes does not give the option to change to outlook?…as it did with the initial sync…we want to change the program to sync to the phones and ipads…


    • iPhone Expert says:

      Dear Warren,

      If Outlook does not show up in iTunes, try to install the latest iTunes version

  35. You Guyz ROCK! says:

    i tried so hard pass my whole contact to iTunes without iTunes will remove them!
    i help me so much thanks !

  36. Greg Long says:

    This is not working for me at all. I can sync my iPhone with iTunes 10 but can’t get the contacts on my iPhone to go to Outlook 2010.

  37. Pål M says:

    This still does not work, nothing happens when syncing, after following all instructions above.
    I have Norwegian Office Professional Plus Outlook 2010, version 14.0.6106.5005 (32bit)
    The add-ins text is not entirely the same.
    Any clues?

  38. KC says:

    Does my computer have to be connected to the internet in order to sync my iPhone to my Outlook with iTunes?

    • iPhone Expert says:

      Dear KC,

      No, it does not

      This is just an operation between your iPhone any your Computer

  39. jonhn says:

    Hi, i wonder if u guys can help, i want to sync my iphone with outlook “not outlook to iphone” so that i can have all the new and modified data on my iphone to be on outlook also.
    is there a two-way sync between them???

  40. george says:

    Working with the i4S, iTunes 10.5 and Outlook 2007. Second day and I am not getting this to work. My goal is the two way sync as I want changes that I made on my iPhone on a recent trip to adjust my Outlook Contacts.

    Were there changes with the i4S or do I need to keep playing with the procedure?

  41. Charles says:

    I just got a new 4s – my first iphone. I was assured that the iPhone would sync with Outlook, but it does NOT. I have tried all of the tricks mentioned here and in other similar posts/tutorials from Apple, but to no avail. I installed iTunes on my laptop PC (Win XP Pro SP3) and it installed ok. I am running Outlook 2003. When I plug iPhone into USB port, it launches iTunes and starts 5 step “sync” process but fails at step 3 because it “cannot create backup”. Does anyone have any suggestions – I thought the whole attraction to Apple was that it was easy to use – right!!

  42. Jade says:

    This information is perfect. Can I do the same thing with my iPhone calendar? I have tried syncing with Outlook and Gmail and I still can’t see my calendar entries in either program.

  43. CAL says:

    i tried and i cant seem to see it…trying to sync it to the windows contacts.

  44. Bryson says:

    I sync my contacts through my iphone 3G S into my iTunes. When i got the new iphone 4S, i could not sync the contacts into it. Please help !!! 🙁

  45. Georges says:

    when i want to select the windows button it mentions “Switching the sync provider will affect MobileMe”
    what should i do? please help i don’t want to loose my contacts…

  46. Alex says:

    The numbers in my iphone that was created under the “iPhone” or other fields, beside those that are supported in Outlook (eg. Home Phone, Business Phones, Business Fax..etc) are not sync to Outlook.
    Is there anythign that I need to here?


  47. Ron Sowers says:

    I am able to sync my Outlook 2010 contacts & calendars but not my Outlook 2010 contact GROUPS. Anyone else experience this same obstacle, and if so, how were you able to resolve it?



    • iPhone Expert says:

      Dear Ron,

      Please have a look at the comments on this page
      There are many solutions to Synchronize iPhone with Outlook contact groups

  48. Rachel says:

    I have all my contacts on my iPhone (synced with exchange account at work). I do not have any contacts in outlook or windows (wab) at home. I set sync contacts in iTunes to Outlook – didn’t work, then to Windows – didn’t work. No contacts show up under wab folder.

    I can’t figure out why it won’t push the contacts on the iPhone to my outlook on my home computer.

  49. Ilya says:

    I have outlook, iphone, icloud properly and perfectly connected and synchronised.

    But i prefer to edit all contacts in Access. so i export my contacts from outlook into access. and after editing and importing back to outlook i have 2 major problems:

    1. In the field where the number is when in access i write +7916xxxxxxx it exports to outlook without + which is bad and annoying. How can i make it so that it brings the + together as it is?

    2. When i export some contacts, who have several numbers under 1 name, somehow they get separated. So i have 5 Johns in my outlook and icloud with different numbers. – How can i merge these contacts into one? taking in a view that i have lots of those contacts (multipled ones) to edit? maybe theres some kind of a prog for that?

  50. Kate says:

    I tried this and after following the steps exactly, there were two items in WAB: the one entry I have in Outlook and one new item, which was just my company name (the name of the computer/user logged in). I was earlier successful in getting the one contact in Outlook and the one calendar event in Outlook to show up in the iPhone, but still can’t seem to get what is on the iPhone to show up in Outlook. To me, the term “sync” implies a two-way exchange of information, but it just isn’t working. I am using Outlook 2003, iTunes v and iPhone 4s with v 5.0.1 (9A406). Please help! if we can get the info on the iPhone to show up in Outlook, that would be great, but it would be fantastic if we could get it to sync (two-way) each time, without multiple processes. Shouldn’t it be able to do a two-way sync in one fell swoop? Thanks!

  51. Erickson says:


    • iPhone Expert says:

      Dear Erickson,

      If you mean Transfer .wab Contacts to iPhone, you’ll first need to import the .wab file to the Windows Address Book and then synchronize your iPhone with it through iTunes

  52. Bill Durante says:

    My IT department is having problems with my Iphone syncing to outlook. I can go from out look to my phone but I can’t go from my phone to outlook?

  53. maman says:

    I successed transfered my contact from outlook express into iphone 4s as follows:
    1. in Outlook Express: export your contact by – File>Export>Address book, check comma separated text, then Export. Type in file name and browse folder you are pointing to save the .csv file. Klik Next. Check field you think you will needed. Klik Finish. There will be notification mentioning “Address book export process completed”. Close export process.
    2. Open you Gmail account. When you logged in, pulldown Contacts (below text Gmail). Pulldown word “More” and klik Import. You browse the .csv file you save in step 2 above. Click “Import”.
    3. In the iphone, tap Setting>Mail, Contacts, Calenders. Accounts: Add account..Other (below Hotmail), AddCardDAV Account, Server: google.com, User Name: your complete gmail account, Password: your password. Account creation finisih. There is Google (contacts) in the Account list.
    4. Still in the Setting>Mail, Contacts, Calenders. Select Default Account to Google.
    5. Try to create new Message. That’s it..your contact already in your ipohone.

  54. Ian says:

    I have gone through the process to synchronize contacts and calendar with my iphone 4s, i have outlook 2010.
    When i go into itunes -info. Under sync contacts & sync calendar there is no box to check to sync with outlook, all it says is your contacts are being synced with your iphone over the air, there is a check box for notes which i have checked and that suncs fine, any thoughts would be much appreciated.


    • Lee says:

      Ian……I have the same problem. After pressing INFO, it says YOUR CONTACTS ARE BEING SYNCED WITH YOUR IPHONE OVER THE AIR. There are no boxes to check to sync with Outlook?

  55. Mike Penny says:

    How do I sync my iPhone calenday with Outlook calendar?

  56. Paige says:

    Does this work for calendar too? I would like to sync my Iphone Calendar TO Outlook on a new computer.


  57. Sean Ross says:

    Sorry. Procedures don’t work. I now have 6 outlook calendars created by automated web programs and none of them sync with each other. I still have to manually copy events into the icloud calendar to get anything to show up on my iphone. Google doesn’t work either – it gets hung up continually asking me for username and password and claiming it is the wrong one. iTunes is a bad program to put on a PC – it starts grabbing things and changing things without permission, adding junk to folders and changing where things are stored. iTunes is a Mac program and best left on a computer in which people aren’t supposed to know how or where their files are stored.

  58. Rick says:

    I have an iPhone 6 & just downloaded Office365. Office does not see my iaccount calendar or contacts. In iTunes I can check to sync outlook mail but it refers me to the phone otherwise and I can’t find anyway on my phone.

    Thanks in advance for any help.

  59. Donalda says:

    So the information is in Windows address book but not in outlook. How do I move the email addresses to outlook on laptop

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